- Enjoy Better Coffee ships via Ground or LTL. Please arrange for pick-up and send a copy of the BOL/shipping labels.
- Orders are subject to stock on hand and are usually shipped within 3-5 business days after confirmation of order.
- Enjoy Better Coffee does not label or ship directly to Amazon.
- Inspect LTL shipments prior to signing the delivery receipt. Note any damages or omissions on your copy of the delivery receipt and have the driver sign it.
- Enjoy Better Coffee must be notified of damages, shortages, defective products or mis-shipments within 48 hours (2 business days) of the purchaser’s receipt of the order.
- Retain damaged product, carton, and packaging materials for possible carrier inspection.
- Please refuse parcel shipments if there is noticeable damage to the shipping carton(s).
- Drivers are not authorized to pick any product without authorized paperwork from Enjoy Better Coffee.
Please note: Enjoy Better Coffee uses black stretch film on all pallets. The shipment will generally include a packing list, a copy of the Bill of Lading, an address label, Do Not Double Stack Labels, etc.